Shipping Policy

Last updated 22 October 2026

Where we ship

We ship across India and to many countries worldwide. Some destinations cannot be served because of law, sanctions rules, or restrictions at our courier or payment partners. If we cannot deliver to your address after you order, we will tell you and refund you in full.

Preparing your order

We pack and dispatch orders within 3 business days of payment being confirmed. Orders placed on weekends or public holidays are processed on the next business day.

Delivery times

  • India: usually 3-7 business days after dispatch.
  • International: usually 7-21 business days after dispatch.

These are estimates, not guarantees. Remote locations, customs checks, weather, strikes and courier delays can make delivery take longer.

Shipping charges

  • India: ₹99 per order.
  • International: ₹1,499 per order.

Orders within India with items worth ₹4,250 or more ship free (standard shipping).

The exact amount is always shown at checkout before you pay.

Customs, duties and taxes (international orders)

Parcels sent outside India may be charged import duty, VAT or other fees by your country. These are set by your local customs authority, are not included in our prices or shipping charge, and must be paid by you. Please check what applies before ordering. If a parcel is refused or not collected, or is returned because of unpaid charges, we may deduct the return shipping costs from any refund.

Items that are out of stock

We do not hold stock while you check out. If an item sells out before your payment is confirmed we still honour your order, but dispatch may take longer than usual and we will tell you.

Tracking

When your order ships we email you the courier and a tracking number, where the courier provides one.

Wrong address

Please check your address carefully. If a parcel is returned to us because the address was wrong or incomplete, we can send it again for a further shipping charge.

Damaged or missing parcels

If your parcel arrives damaged, or does not arrive within a reasonable time after the estimate, email us (see our Contact page) with your order number. For damage, please include photos of the parcel and the product. We will arrange a replacement or refund as described in our Returns, Refunds & Cancellations page.